Consumer Complaint Detail

DODGE / INTREPID / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033196 Incident Date: Aug, 07 2005
Consumer's City: HANFORD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3AD46R02H Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have had 2002 dodge intrepid in the dealers shop in various occasions re: the transmission not going into gear or shifting hard at the wrong speeds. we have had issues with the gears since the day we bought it '2003. we are continuously told nothing is wrong that they cannot duplicate the action. last month it wouldn't go into gear or when it did it moved slowly then the engine shut off. we were told once again they couldn't find anything wrong with it. recently 8/8/05 it begin kicking and bucking while driving on 8/9/05 the service tech told us it is something totally different a "cam sensor" that they "think is possibly bad or more internal issues with the engine." all through it they cannot duplicate what we have been complaining about. the check engine light is on now and the air bag light is on yet, they cannot seem to repair these. we have an extended warranty on the car yet, we feel the dealership is being dishonest with us. we also feel that we have been sold a lemon. we have record of each time the car was at the dealership and they have a journal of all visits in their database. we have kept the car well maintained and at 49k miles it should not be having these issues. *nm