Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033324 Incident Date: Aug, 08 2005
Consumer's City: PRAIRIE VILLAGE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y1WF Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My dodge durango started making a clunking noise in the front suspension upon turning or going over rough pavement. i took the car into the shop and there was a failure of both the upper ball joints as well as the tie-rod ends, nearly separated. per the garage, unusual for a 7 year old car with 66,000 miles. they need to be replaced before the catastrophic failure occurs. replacement will include both upper and lower ball joints on left and right side and 4 tie rods. old parts are available. total cost of repair $1,100. *jb