Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033358 Incident Date: Jul, 13 2005
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSB29M22M Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. rear left light burned out 3-4 times within 80 000km. said it's easier to replace then find the problem at dealership. have done oil consumption tests 1 litre of oil per 3161km. saying that this normal. this dealership have recommended flushing the engine. changing the grade of oil. do not drive in rush hour traffic. most of the consumption occurs on the highway and not in traffic. change the oil instead of 8000 km at 5000km??? this is what volkswagen has recommended. the most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. he started looking for leaks again & added oil. rattling in driver side door and window fell into door passenger side. fixed window and rattling still seems to be noticable. *jb