Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033481 Incident Date: Jul, 31 2005
Consumer's City: ABILENE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:tailgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU66EX2U Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: VOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 mercury mountaineer rear tailgate window shattered .*mr while driving the consumer noticed that he door ajar light had illuminated on the dash. he pulled over, and exited the vehicle to check all the doors. after opening and closing all the door the door ajar light was still on. he then went to the rear of the vehicle to check the tailgate. when he raised the tailgate window it sprung from his hands and shattered into many pieces. upon further inspection the consumer noticed that one of the hinges on the tailgate window had separated from the vehicle which caused the window to release then shatter. *nm