Consumer Complaint Detail

FORD / FREESTYLE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033556 Incident Date: Jul, 31 2005
Consumer's City: ALBUQUERQUE Consumer's State: NM
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FREESTYLE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After purchasing a new 2005 ford freestyle i noticed that the rear doors would not unlock from inside or outside after the engine was turned off. i was told by ford dealer that it is a safety issue. in order to open the rear doors, you have to hit the electronic door lock switch from the driver or pull the lock rod located at each door. my concern is that if an accident occurred and something happened to the electrical system, the rear passengers would be trapped and rescuers on the outside could not open the doors. my wife drives daily with young grandchildren inside and they could not open the doors using the lock-rods. if this really was a safety situation as ford describes it, then the front doors should not open either. upon further investigation, i found that my 2003 ford expedition operates in the same manner. this potential problem could be taken care of with a simple computer code change. as it stands, i believe that serious injuries could be expected with trapped children or handicapped in the rear seats. *jb