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NHTSA Complaint Number: 005033585 | Incident Date: Aug, 09 2005 |
Consumer's City: | Consumer's State: MO |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: RAM 1500 | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1D7HU16N84J | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 10 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Dec, 22 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: There was no "incident" however a dangerous situation was caught and cured before an "incident" occurred. i own a 2004 dodge ram 1500 4x4. somewhere around the 13,000 mile mark on the truck i started noticing a shudder in the steering wheel while braking at highway speeds. i finally had my 15,000 service done at 18,697 miles. during that service i had the dealer look into the shudder. it was determined the front rotors were out of round and needed to be resurfaced. this is the issue. those rotors had absolutely no reason to need servicing at all with that low amount of miles on the truck. the truck had never been used for towing or any other heavy work or braking. there is definitely a manufacturer defect indicated. also, the dealer did not replace the brake pads when they resurfaced the rotors as according to the dealer, this was dodge policy on warranty work. however, according to ase standard, it is imperative to replace pads when resurfacing a rotor or to resurface the rotor when replacing the pads. i would suggest an investigation into the number rotor resurfacing services that have been performed on this model of dodge truck with less than 30,000 miles. disc brakes and rotors should last no less than 40,000 miles. *nm |