Consumer Complaint Detail

DODGE / DODGE TRUCK / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033651 Incident Date: Aug, 10 2005
Consumer's City: LEAVENWORTH Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE TRUCK Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28NX1F Date added to File: May, 23 2021
Date Complaint Received: Aug, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was recently sent a recall letter for my 2001 dodge durango for the upper ball joints to be replaced. i sent the vehicle to speedway dodge of lansing, kansas and they repaired the ball joints, but they then notified me of a new problem saying i need to have the rack and pinion assembly replaced because if i don't i could lose my steering! it would cost me over $900.00 dollars, well the problem i have with that; is after i went home and did some research on the internet i discovered that i am not alone in this problem! if you look on consumer affairs.com they show people from around the country with the same problems and also if you go to http://www.daimlerchryslervehicleproblems.com/ they will also tell you of problems that were caused due to defects in the steering *ie,rack & pinion assembly. please look into this matter for the safety of our american people! *nm