Consumer Complaint Detail

DODGE / RAM 1500 / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033717 Incident Date: Jul, 06 2005
Consumer's City: MOBILE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1D7HA18N94S Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving down interstate 65 in mobile, al doing a speed of around 65 mph. suddenly and without warning, my steering wheel locked-up and i was not able to turn the steering wheel left or right. thankfully, there were not many cars on the highway and i was able to coast across 3 lanes of the highway, finally stopping in a ditch on an off ramp. the problem that occurred was the power steering pump popped off, wrapped around my serpentine belt, and cracked my head gasket. they replaced all parts that were damaged. one month later, the windshield wiper modulator malfunctioned during a rain storm and i had no wind shield wipers. *nm