Consumer Complaint Detail

DODGE / STRATUS COUPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033812 Incident Date: Aug, 07 2005
Consumer's City: ALTA LOMA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS COUPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4B3AG52H22E Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 22 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 dodge stratus coupe has faulty starts. this problem has occurred several times, i have had it towed to the dealers twice before. there was one occasion when it didn't start, then hours later all of a sudden it did. the first time i took the vehicle to the dealers, they said it was a problem with a large evaporation leak. the second time, the dealership couldn't figure out the problem , kept the car for 4 days, then told me the car started on its own. this last time the car died when i was reversing out of a parking space. i tried to restart it many times with no luck, i had it towed to the dealership again, which at first they couldn't figure out the problem, now they are telling me its a problem with the psm connection to the fuel pump. but something happened while they tried to fix it which caused a shortage , then they realized it was "defective wiring". the mechanics at the dealership are now taking my car apart and trying to replace all the faulty wiring. but there is another issue, i have service receipts showing "won't start, drivability concern" dating back from 6/13/02 , 14 months prior to my purchasing the new vehicle. *jb