Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033827 Incident Date: Aug, 10 2005
Consumer's City: EDEN PRAIRIE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L1TB Date added to File: May, 23 2021
Date Complaint Received: Sep, 15 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 04 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failure of both rear brake hydraulic lines causing sudden loss of brake fluid making emergency brake only operable stopping device. saved old lines. both lines appear to have rusted through. mechanic believes problem is with design in how lines are routed above gas tank approximately two feet ahead of left rear wheel. the position of the lines allows road salt and other corrosives to be collected on the steel surface of the hydraulic lines, thus leading to their eminent failure. please note low mileage of vehicle. mechanic repaired vehicle by installing new lines, but routed them in a position less susceptible to corrosion. failure was preceded by noticeable leaking of brake fluid on garage floor. ultimate failure occurred when vehicle was brought in for inspection/repair. lines burst when mechanic tested brakes by pressing hard on brake pedal while it was parked. brake fluid spilled out all over service floor. actual repair cost: $289.02.*jb *nm