Consumer Complaint Detail

VOLVO / V70XC / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033863 Incident Date: Jan, 11 2005
Consumer's City: WHITEWATER Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D2X2 Date added to File: May, 23 2021
Date Complaint Received: Aug, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 24 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There were no events leading up to the failures. my 1999 volvo v70xc sputtered and would not accelerate as i was pulling out into traffic in janesville, wisconsin in january of this year. in that moment the car would barely move, regardless of the accelerator pedal position. i was left broadside against two lanes of oncoming cars. the car would only move, lurching, at walking pace. after nearly being hit by the oncoming traffic, i tried shutting off the car and restarting, to no avail, and was only able to "drive" slowly and sputtering to the side of the road and into the next parking lot where the car had to be abandoned since it was undriveable in traffic. returning to the car later, a restart elicited the same problem. after another restart the car operated normally until about 20 miles later when it failed again. at the time, my car had about 80k miles. the repair, diagnosed by the volvo dealer where i purchased the car, was to replace the electronic throttle module (etm), which was manufactured by marelli. this turned out to be a familiar issue on these cars to my local volvo dealer. the price quoted for the repair was $1,200. i have the failed etm in my possession. this is a huge safety issue and, i am now aware, a known defect (unforgivable on a car costing nearly $40,000). volvo should recall and replace these poorly designed parts on all 1999-2001 volvos, and reimburse owners who have already paid for the replacement. (i now know that volvo has redesigned the part on newer models). no one is notifying owners, like myself, of this existing safety issue.) further, i do not know if my defective etm was replaced with a redesigned (improved?) etm,or with another of the defective marelli parts.*jb