Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033873 Incident Date: Apr, 30 2005
Consumer's City: EL CAJON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB22UX40 Date added to File: May, 23 2021
Date Complaint Received: Aug, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Starting around may,2005, when vehicle was started with the battery indicator not quite at full capacity, lets say seven 'bars', just putting the car in reverse would begin the gradual decline of charge. if driving up a frwy ramp, the indicator would show the charge had dropped into the 'red' zone. at this time the engine would sound like the rpms were about 4,000, a real revving sound. slowly ,with a steady level drive the battery would recharge and look as if it were normal. there was no stalling of engine but i rarely drive as slow as 65 mph! the whole process, happening at least once a day was very nerve wracking...especially in the mohave desert with many 18-wheelers surrounding the car. the first time it happened i immediately called toyota of temecula valley. i was told that this was not good and to bring the car in for diagnosis. when i brought it in, a 'technician' looked at the indicator and said it was ok and not worry about it. i had a difficult time believing that and made an appt. with toyota of el cajon. when their technician used a diagnostic scantool he also said he could not find a problem. i did not believe him or the service $80/hr. guy and said there was either something wrong with their diagnostic tools and/or something wrong with them to think i would go along with their story. i had no idea how right i was until i read about the defect investigation on your website. my prius has not stalled (yet) but it has all the problems leading up to it. the dealership claims, on the work receipt they gave me, to have recalculated the hv ecu with the 40d code and the problem seems to be worse. i will have to go back again to the dealership and fight for my right to a speedy repair. *jb