Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033903 Incident Date: May, 05 2005
Consumer's City: CORONA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU42S9YE Date added to File: May, 23 2021
Date Complaint Received: Aug, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 28 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2000 ford excursion keeps having the spark plugs shoot out of their holes damaging the head and individual spark plug coils (3 replaced so far). we have spent nearly $500 repairing the heads/coils so far. i expect additional plugs to fail on the v-10 engine. i am afraid of continued head and coil damage and even fuel line damage leading to an engine fire and total vehicle loss. i want ford to recall the vehicle and replace the heads with new heads with a better spark plug hole design. *jb