Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005033975 Incident Date: May, 04 2005
Consumer's City: HAMPDEN Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D2Y2 Date added to File: May, 23 2021
Date Complaint Received: Aug, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. our 2000 volvo v70 cross country se with just 67,000 miles on the odometer had surging when under constant throttle on the road. this was followed shortly by having severe throttle response such as having the car abruptly slowed from 55 mph to 10 mph at a constant throttle. my wife, coming home from work late at night, had to drive at a very unsafe 10 mph on a major road. this could have caused an accident had there been heavier traffic. luckily there was not much traffic, and she could pull over to let faster cars pass. 2. the v70 had a etm warning light lit up intermittently on the dashboard during the surging period as well constantly when she had to drive home at 10 mph with the accelerator pedal floored. 3. darling volvo in bangor maine indicated that the cause was the electronic throttle module and associated parts which were failing and needed replacement. 4. darlings volvo estimated the cost to be over $1000 for the repair, parts and labor. we were told that this part can not just be repaired but must be replaced with a new part. another volvo dealer, goodwins volvo in topsham maine said the repair was also about $1000. darlings volvo said that volvo would not assist in the repair, even though i told them that i had read on the internet that this was a problem that was occurring with volvos of this model year to a great extent. 5. after paying for the entire cost of the repair ($1050.48) i was told when i picked up the car that this problem will probably reoccur as the throttle body has design problems that will cause the problem once again. even though so far the car is working fine, knowing that the problem is going to happen again (more $), makes us discouraged about keeping this vehicle as it has cost us too much already for this needless repair that volvo should have taken care of. it does not lend itself to trust any more, especially for a car with only 67,000 miles on it. *nm