Consumer Complaint Detail

TOYOTA / SIENNA / 2005

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034090 Incident Date: Jul, 31 2005
Consumer's City: LAKE ZURICH Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 5TDZA23C95S Date added to File: May, 23 2021
Date Complaint Received: Aug, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I pulled into a parking lot and made a right turn to pull into a parking space. i was halfway into the space, my foot was on the brake pedal, when i felt the van jerk-it then suddenly accelerated, went over the raised curb in front,onto the exit lane of the shopping center,turned around back into the parking lot(the wheel was turned to the right still),hit the building breaking a couple of windows, and then came to a stop after hitting a barricaded dumpster along the way. all the while i was hitting the brakes, but they didn't seem to work. the airbag deployed in the process,the front of the van was badly damaged. thankfully there were no pedestrians in the lot and i didn't hit any other vehicle and my son and i walked away with minor injuries. i have contacted toyota. they inspected the van last week and i am waiting to hear their report. the van hasn't been fixed yet-i am waiting to hear from toyota as to the next course of action. about an hour before this incident occurred, i was pulling out of another parking space in reverse,when the van just stopped and didn't move. i restarted it,put it on reverse and then it moved alright,was bumpy-i thought a tire was flat-stopped and checked to see all of them-they were fine, and after that all was smooth and well until the crash. *jb