Consumer Complaint Detail
FORD / EXPLORER SPORT / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005034164 | Incident Date: Aug, 14 2005 |
| Consumer's City: REESE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:linkages |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU24E0XU | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 08/11/05,i had a gentleman interested in purchasing my 1999 ford explorer sport. he came to look at it, he looked under the hood & mentioned that ford was having problems with connectors in front of the brake fluid reservoir & that some vehicles had even caught on fire! he said it looked as though it had already melted. very concerned, i made an appt for the next day. i took the vehicle to moore motor sales in caro, & had the recall done. on my way home, i tried out the cruise control - to my surprise, it did not work! when i returned home, i looked under the hood to find the part that i thought was to be replaced was still there! so, i called moore motor sales and spoke to heath peters. i questioned him why this melted part was not replaced and he said that the only thing on the recall for my vehicle was the cable, not the switch. i explained to him that i was concerned for the safety of my 2 year old daughter and myself at 8 months pregnant as passengers. he immediately scheduled me for another appt on 08/15/05(monday). over the weekend i took the time to research this issue further. i discovered this "speed control deactivation switch, " had been recalled in some ford vehicles, under investigation for others & my vehicle has the same switch as those under the recall. on monday, i went to my appt as scheduled. i informed heath that i wanted to be there when they looked at my suv. i showed him & the service tech the charred switch. they both agreed that this part had melted. i was informed however that since my vehicle was not on the recall as of yet, i would have to pay the costs to fix it up front, with hopes of eventually being reimbursed. i would like you to investigate this matter further, due to the fact that this is the same part just in a different vehicle. and i have proof that this is definitely a defective part no matter what vehicle they decide to put it in. i thank god that nothing more happen in my case. i'm sure others won't be so lucky. *nm |