Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005034172 Incident Date: Jul, 09 2005
Consumer's City: NOBLESVILLE Consumer's State: IN
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:fuses and circuit breakers
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3VWCA21C4XM Date added to File: May, 23 2021
Date Complaint Received: Aug, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuse panel located on top of the battery melted in the area of the fuse for the radiator cooling fans. this further damaged the fuses for the brake system and the abs system. this caused power to the abs system to be lost. the dealer diagnosed this problem as shorted cooling fans. however, the wiring to the motors and the fan control unit were not affected. there was also the distinct smell of an electrical fire and melted plastic under the hood. the fuse panel has white deposits under its cover above the area that melted. i asked the dealer to give me the parts after the service. the fan motors appear to operate correctly when connected to a 12v power supply. this is a poor design that subjects the fuse terminals to corrosive fumes from the battery. the insert molded terminals then become corroded with high enough resistance to heat up and cause the fuse panel to melt and or catch fire. i'm glad that the panel was constructed of a flame retardant plastic or it would have certainly burned much more than it did. i am only too happy to furnish pictures if you would prefer to see the damage. *nm