Consumer Complaint Detail

FORD / F SERIES (HEAVY) / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034203 Incident Date: Jul, 06 2005
Consumer's City: BIG SANDY Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: F SERIES (HEAVY) Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTSX31F42E Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 24 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This problem began when the truck was purchased new from the dealership. we didn't find out the real problem until about a few months ago. the dealership says no fix have to leave with the problem. when you are going at slow speeds with the vehicle you are unable to turn the vehicle. they said its the booster in the vehicle when it was designed they only but one for the brakes and the steering. so when you brake at anytime you no longer have steering. this means your antilock brakes will not work. we have had a minor accident no one hurt and not enough damage to claim. but there has been many close calls because of this problem. i have went to ford and they say live with it. lawyers say there is a suit but they didn't want to handle unless a wreck and someone gets hurt or dies then they would consider the cause. even the workers at the dealership says this a safety problem but ford told them not to even try to fix the problem when they come in because there is no fix. since this misdesinged they have re-designed the new 2003 to have 2 booster to control one for the brakes and one for the steering. please help me with this problem before there is an accident where someone gets hurt. thanks denise. *nm