Consumer Complaint Detail

MERCEDES BENZ / 230 / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034212 Incident Date: Aug, 09 2005
Consumer's City: WETHERSFIELD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 230 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: WDBRF40J63A Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Gas cap cover central system did not release on three separate occasions . the manual provides emergency trunk release but none exists notwithstanding gouging of arm on exposed sharp internal fender-trunk screws . mercedes complaint office insists trunk release exists. finally new country mb dealer, hartford, ct service mgr and chief mechanic admit to erroneous info in manual as did roadside assistance previously - even after contacting mb engineering i was able to prove this defect exists. causing likelihood of injury to anyone following manual instruction re reaching into trunk panel covering where exposed 1 inch screws exist in precise area of instruction info - which caused my injury. there was no emergency release provided nor did one exist on a replaced actuator - which i retained . even if one existed - the operator must reach in about 2-3 feet entire length of arm before reaching actuator - inherent dangerous manufacture defect. *nm