Consumer Complaint Detail

CHEVROLET / VENTURE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034248 Incident Date: Jul, 15 2005
Consumer's City: SMITHTOWN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03EX1D Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 19 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: July 16, 2005 i was driving my 2001 chevrolet venture along my local street smithtown ny when i heard a extremely loud bang. with great difficulty i pulled my car over and contacted my husband. when he opened the hood the engine had fallen out of the vehicle. upon towing the vehicle to a licensed gm mechanic i learned that the cv knuckle and the rack and pinion steering system snapped when the engine fell. upon contacting gm/chevrolet customer service they offered to pay fifty percent of the repair costs, i feel this is unacceptable and they should pay one hundred percent of my repair costs. this vehicle is accident free. an engine should not fall out of a four year old car. *nm