Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034306 Incident Date: Aug, 14 2005
Consumer's City: LAFAYETTE Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:radio/tape deck/cd etc.
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP34332R Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact received a recall letter a couple of months ago concerning air conditioner (a/c) ducts that may drip moisture into the radio and may lead to a fire/ short circuit which may cause a fire. the contact stated when she bought the car she had a different radio installed in the car other than the one that was in the car because she wanted a cd . the salesman told her to go somewhere else and purchase another radio. she wanted to purchase another radio from chrysler, but the salesperson advised her it would be cheaper to go elsewhere to purchase the radio. she did what the salesperson told her to do. the service dealer and chrysler have told the contact that they will not look at it or fix the recall because there was no chrysler radio in the car. she believed the problem was with the a/c in the car not the radio. she took the car to dealer prior to receiving the recall they told her then there was a recall about the a/c, but they could not fix it because she had an after market radio in the car. on 8-15-05 she took the car to dealer again and brought recall letter. this was when they told her again they would not fix the recall because she had the after market radio in the car.*ak