Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034378 Incident Date: Aug, 12 2005
Consumer's City: Consumer's State: NJ
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 21 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This complaint concerns the 2000 vw jetta tdi diesel. apparently, the egr system, in conjunction with the closed crankcase ventilation system, provides an opportunity for the crankcase oil vapors and soot from the egr to mix in the engine intake manifold. with time, the intake manifold becomes almost completely clogged with this oil/soot mixture, causing the engine to lose power and hamper such normal driving activities such as highway merging, passing, and emergency accident avoidance procedures due to loss of power. volkswagen usa, the manufacturer, in many cases refuses to acknowledge the safety issue in regards to this gradual and severe loss of power, resulting in owner paid service charges which may exceed $1000 dollars (in some cases). nowhere in any of the advertising or marketing literature of the vw tdi engines is a reference made to required periodic "intake cleanings" and it's inherent service costs. this vehicle is clearly not designed for safe and continued usage in the united states - people are going to get killed driving these things if vw doesn't acknowledge and repair this design defect, especially in high traffic areas. *jb