Consumer Complaint Detail

MAZDA / HOOD / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034572 Incident Date: Aug, 14 2005
Consumer's City: SAN LEANDRO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda North American Operations
Model Name: HOOD Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4F2YU08152K Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 17 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1). three recalls on my vehicle: 1st - power train control module re-calibration recall 1904d. 2nd - b4000 dpfe sensor warranty extension program special service program (ssp) 59. 3rd - accelerator cable recall 2704l. completed all recalls; last on 3/2/05. 2). 2/2005 i started experiencing intermittent problems with my vehicle: - the car stops running usually when slowing down for a stop sign or red light. the car has stopped in the middle of traffic, in the height of rush hour. the car stopped exiting a post office backing up traffic causing motorist to seek another exit. have had various other stops but have been lucky not to cause any accidents. - the car will not start; usually upon short trips. after waiting 3 - 5 minutes have been able to start the vehicle. have encountered this numerous times. i limit driving at night due to the unpredictability and lack of confidence in my vehicle. 3) i have had my car service at oakland mazda (510)893-7282 (3/2/05-recall, 4/9/05, 4/19/05, 5/11/05, & 6/20/05) and have discussed the problem with the serv advisor, ken miller & service manager. the dealership informed me they thoroughly checked-out my car each time they serviced it. they have repeated the recall which mostly describes my symptoms (re-calibration recall 1904d) at least twice. they also contacted the mazda headquarters service center for documentation on how to check out my vehicle. i also contacted the mazda customer assistance center at (800)222-5500 in may of 2005, they told me that if necessary they could dispatch a service technician to fly in and repair my vehicle; they also sent a report to the oakland district mgr. i contacted the mazda cust assist center again on 7/14/05 , they told me that they would not be able to help me further with my car problem. 7/15- i contacted the dealership in fremont (where i bought the car) explained my problems and asked if they would consider taking a look at my car but the serv mgr never called me back. *jb