Consumer Complaint Detail

BMW / Z3 ROADSTER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034834 Incident Date: Aug, 17 2005
Consumer's City: UNION Consumer's State: NJ
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: Z3 ROADSTER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4USCH7339WL Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I heard a creaking from the rear of my car, i put it on jacks to check it out. to my surprise i found extensive damage to the floor pan mainly around the differential mount. the car is claimed to be undrivable by bmw, but yet they will not take full responsibility for the matter. i see it as a safety issue as if i did not check it and continued to drive the cracks and tears in the body metal that exist could have continued even further and led to an accident or worse. i was estimated at a whopping 5200 dollars which bmw said they would only pay 3000 of. i believe it is a manufacturer defect, so it should be paid in fully by the company, but they will not stand up the their fault. i have at this time no choice but to drive the vehicle in its current state, i am a college student who doesnt have the largest income around so picking 2000 or more dollars out of nowhere is quite impossible. and i still have to go to work for the remainder of the time i am home, and so without a loaner from bmw or them taking full blame and paying in full i am forced to drive an unsafe car, for however long. i hope this situation can be taken care of as there are cases of similar subframe problems popping up all over forums online. enthusiasts of the z3 will recognize this issue if they tediously and carefully inspect their cars, however the average person who just buys their car and drives it around has absolutely no idea of the problem at hand and the possible safety issue that it may lead up to if not taken care of properly.