Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034884 Incident Date: Aug, 12 2005
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWHT61L2Y5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 02 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2000 mercury cougar. the consumer found recall 01v031000 for the electric battery and alternator. the battery has been replaced three times in the last week, and the alternator has been replaced once. however, problem recurred. . when she contacted mercury they stated this vehicle was not included in the recall due to vin. the vehicle will start. but when she turned on the air conditioner or radio the vehicle stalled. both the battery and alternator have been checked to see if they were the problem. two mechanics stated the battery and alternator were fine. it was an electrical problem. the emission system light on the vehicle kept coming on. ford stated they knew of this problem and that could be checked. *ak