Consumer Complaint Detail
BRITAX / E9W06 (MARATHON) / MARA
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005034897 | Incident Date: Aug, 18 2005 |
| Consumer's City: ALEXANDRIA | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Britax Child Safety, Inc. |
| Model Name: E9W06 (MARATHON) | Model Year: MARA |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:tether: strap/webbing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Manufacturer failed to send recall letter and replacement kit even though they had valid address in file. regarding recall number 04c002000, britax usa did not send us the recall letter. they didn't us send the replacement adjuster kit, which they were supposed to send by sep 30, 2004. from august 2004 to oct 2004, we resided at 2833 s buchanan st, arlington, va 22306. britax had this information on their file based on our updated registration information. i found out about the recall a year later by chance when i was browsing on their web site. my wife promptly called britax with the model number and we verified that the car seat we have is involved in the recall and they said they will send the replacement adjuster kit. this remediation was initiated by us, the consumer, and only because we found out about the recall by chance. |