Consumer Complaint Detail

BUICK / TERRAZA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005034908 Incident Date: Aug, 16 2005
Consumer's City: SMYRNA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TERRAZA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GADV33L65D Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 12 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 2005 buick terraza. the contact experienced brake failure while coming to a stop sign. she pressed the brakes and the brake light and the traction control light came on, and the vehicle was beeping . then it began to jump from service traction control system to service stability control system. the brakes went all the way to the floor and it still would not stop the vehicle. the contact pulled the emergency brake to stop the vehicle which was already out in the intersection. she contacted onstar ,they done a diagnostic test, and t said everything was fine, but told her to pull the car over. this vehicle was only four days old and already experiencing brake failure which occurred under normal braking conditions. the speed at the time of incident was around 20-30 mph. the vehicle was towed to a dealership, and they said that it was brake failure. the main component for the braking system failed and they did not know why. the repair invoice will be available. *ak