Consumer Complaint Detail

SUZUKI / VL1500 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035000 Incident Date: Aug, 04 2005
Consumer's City: LA PINE Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: VL1500 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS1CP51A952 Date added to File: May, 23 2021
Date Complaint Received: Aug, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 04 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Note: vehicle is not a vl1500, it is a suzuki burgman 650 motorscooter which was not a choice on your dropdown models. speedometer is completely inaccurate on my brand new 2005 suzuki burgman 650 motorscooter. while driving my motorscooter, i cannot get an accurate reading on whether i'm going too fast or too slow. sometimes this speedometer is at least 20 mph faster than what i am traveling. i have taken the bike back to the dealership and i am being told by both the dealer and suzuki that a 10% margin of error is acceptible by suzuki as being accurate enough to drive on the american highways. i checked with the local police and highway patrols and was informed that when a speed limit is posted that is what you should be driving - not 10% plus or minus. i am also being instructed by suzuki that i should be able to mentally calculate the maximum 10% difference on the speedometer while driving in mountain conditions and crowded highways creating a serious safety factor. i would like to have this fixed. there are 2 suzuki brugman 650's that were purchased from the same dealership within the same week, both are now in the shop for the same repairs. both owners have been instructed that they will not be fixed and they must be ridden in this unsafe condition. i would appreciate nhtsa help in resolving this serious safety violation.