Consumer Complaint Detail

TOYOTA / PRIUS / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035004 Incident Date: Aug, 12 2005
Consumer's City: LOCKPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U853 Date added to File: May, 23 2021
Date Complaint Received: Aug, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 toyota prius, new nov. 2004, current mileage 11,100 miles, incident aug. 13, 2005, 9:10 pm. driving for 30 minutes at a steady rate of 45 mph on rte. 78, 11/12 tank of gas, no air conditioning or radio on. auto hestitated. dashboard symbols indicated problem: brake failure, check engine, hybrid system failure. another symbol was on computer screen - car with line drawn vertically through it. battery usage indicator was disappearing. this all occured within minute or less. pulled into a noco gasoline station. put car in park but couldn't get the power off that kept the dashboard lights, headlights, air conditioning, horn on. couldn't restart my car. i could only put my car into nuetral or park. auto towed to the closed toyota dealership. dashboard lights remained on. unable to start the car or to lock the door manually or with the keyless system. sunday, checked the carand the dashboard lights were off but i still couldn't start the car or lock the doors. monday, explained my problem to service manager. this is what was done: new battery installed. no reprogramming of the ecu because the computer memory was gone due to this failure. manager did not seem to understand what i meant about reprogramming the computer although said received all service bulletins from toyota. asked for a copy of the work order for my records but he said he had to still figure out hours and so would send me a copy at a later date. . he explained the replaced battery communicated with the hybrid system and was sure this was the cause of the power failure. i had hoped the ecu would have been reprogramed. it wasn't. special service campaigns 40a or 40 d are unknown to me. my vehicle has shown no problems during the last five days. can i get my computer reprogrammed? is it necessary? recall going to be issued? i'm not safe!