Consumer Complaint Detail

NISSAN / MURANO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035055 Incident Date: Aug, 10 2005
Consumer's City: MARIETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After using my 2003 nissan murano in the morning to take my one daughter to school, my younger daughter & i returned home for an appointment. afterward, we got back in the car to run errands. upon starting the car, the battery warning light and brake warning light both illuminated. assuming that this wasn't good, we proceeded to the dealership to figure out what was wrong. about 1 mile away from the dealership, the car died on us and - thankfully - we coasted into a gas station. i placed a call directly to the dealership to inform them of the situation and they responded quite quickly - for which i was grateful as my month-old daughter was with me in the car and without a/c it would have gotten quite warm. my complaint isn't with the service i received, but with the fact that i was not informed of this recall until after the problem occurred with my car. even upon bringing the car to the dealership, no one informed me that there was an issue with the alternator (i.e., the recall) until after the repair work had been performed. and we didn't receive an official notice from nissan until one week after the incident.