Consumer Complaint Detail

FORD / FORD TRUCK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035069 Incident Date: Aug, 20 2005
Consumer's City: WARNER ROBINS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD TRUCK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU62E52U Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 05 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 ford explorer. i have approximately 85,000 miles on this car and have a problem with the transmission. the o/d light came on flashing. then it refused to shift into second gear. it has shifted hard since we purchased it used with approximately 25,000 miles on it. what a pain. i have been to many ford forums and i see nothing but trouble with this make and model year. ford needs to recall this car pronto. every one i know who has this make and model are having similar problems. they need to correct this item now. or we will just have to buy japanese next time. they believe in customer service.