Consumer Complaint Detail

PEP BOYS / PEP BOYS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035071 Incident Date: Aug, 19 2005
Consumer's City: WILMINGTON Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: PEP BOYS, INC.
Model Name: PEP BOYS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:carrier/rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W85W Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 6-month pregnant wife was driving our new murano when all the sudden the car's service engine light went on and the car wouldn't go beyond a few miles an hour on the interstate. although she made it home safe, when we had it towed to the dealer they told us that there was nothing wrong with the car. since their computer didnt recognize a problem, the technician wouldnt look at it. a few weeks later, the same thing happened again to us and when we took it in again the dealer seemed ignorant of the recall. we received the recall notice in between incidents and couldnt get an appt right away. when i showed him the form, he said that the alternator probably didnt need to be replaced but that they'd look at it. it's frustrating that we have to fight so much to get this issue resolved.