Consumer Complaint Detail

VOLVO / S70 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035171 Incident Date: Jul, 04 2005
Consumer's City: QUAKERTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S70 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LS55A6X1 Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 26 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The engine throttle control light activated sporadically beginning in july, 2005. i noticed that the car was not performing adequately when going uphill or in severe heat. my husband contacted the volvo dealership in allentown, pa where we purchased the vehicle. he was told that the cost to repair same would be over $800. we decided to pass on this repair due to the cost and thought that another auto service mechanic could perform the repairs at a lesser price. approximately 3 weeks later, the ets light was activated on every occasion that the vehicle was used. since a second mechanic (not affiliated with volvo) stated that he was unable to do the repairs, we decided to contact another vovlo dealership. the repair of the throttle body and etm "reload" was performed by a volvo of fort washtington, pa at a cost of over $800 on august 17, 2005. after reading the number of complaints that nhtsa received on this very same problem and the potential for injury, we decided to have the repair performed. we did contact volvo in rockleigh, nj via email and received an initial response from a mr. john willets requesting information on our vin number and mileage. we supplied said information on the same date (august 10, 2005). we did not hear back from him despite repeated requests via email. we had to pay this expensive repair bill to ensure the safety of our family.