Consumer Complaint Detail

NISSAN / MURANO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035275 Incident Date: Aug, 04 2005
Consumer's City: HARLINGEN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T55W Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2005 nissan murano which is two wheel drive with the ctv transmission. we were coming back from vacation from colorado when the problem started. several times during the trip when we were coming down a hill with the cruise control on the car would try to maintain the selected speed however if the hill was a little to big it would turn off the cruise control it self. we were just south of san antonio the last time that it had turned off the the cruise. the problem was when it turned off the cruise it also disabled the transmission. it was rather scary as we were driving in rush hour traffic when it did it. we were coming down a hill when the cruise turned it self off and in the process the car started to slow down and we were in the middle lane. all we could do was turn on the right turn signal and hope no one would hit us. once we had gotten to the shoulder and stopped i had realized the engine was still running but the transmission wouldn't respond. i had put it in park and back into drive but the car wouldn't respond. i figured if i shut the engine off and restarted it that maybe it would reset whatever was wrong. i restarted the engine and the whole dash lit up. one by one the lights had gone out except the "service the engine soon" light. however the transmission worked and has worked since. by the time we had gotten home and gotten an appointment to take it in to a nissan dealer the light had gone out. we had taken it to the charlie clark nissan in harlingen texas and they had it for two days and never had a problem with it. the reason they didn't have a problem is that we have no hills as we live in the valley and there are no hills here. they said that they had checked everything that could cause the problem and everything was to specification. so nothing was adjusted , or replaced so as far as i'm concerned the problem is still there and the next time we get into the hill country it will probably act up again.