Consumer Complaint Detail
MERCEDES BENZ / C320 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035404 | Incident Date: Aug, 20 2005 |
| Consumer's City: WASHINGTON | Consumer's State: DC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: C320 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:trunk lid:lock |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBRF64J52E | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 22 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2002 mercedes benz c320 with less than 55,000 miles. on sat. aug. 20, 2005 while opening my trunk with the remote i heard a strange sound coming from the trunk assembly. the very next day i went shopping and went to place my items in the trunk and heard the same sound again. this time when i go to close the trunk it would not latch. i call mb 1-800 service, however, they didn't want to come because they were not sure they would be able to repair it and still have to charge me for coming. so i then had to try to hold the trunk down with what i had in the trunk which wasn't much. while traveling on the freeway the trunk lid sprung open which to me was very dangerous because i had to try to maneuver my way across lanes of traffic with a trunk lid up blocking my view. i took the car to the dealership and the service guy himself said he did not know why the assembly broke. the trunk is not something one uses everyday so i do not understand why it broke especially considering the fact that the car is 3 years old. this simply should not have happened. also, i checked the different mb forums and it appears that others have had some form of problem with their trunks along with a laundry list of other malfunctions. i now have to pay $ 350.00 parts and labor for something i believe is a manufacturer defect. |