Consumer Complaint Detail
PONTIAC / BONNEVILLE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035482 | Incident Date: Aug, 02 2005 |
| Consumer's City: STARKVILLE | Consumer's State: MS |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: BONNEVILLE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2HZ541424 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 22 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 12 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 08/03/05 for no apparent reason, the front passenger window on my 2002 bonneville ssei failed to go up. the button didn't work on that door nor on driver's door. i took my car into the pontiac dealership and it cost me $458.25 for a regulator and motor assembly to fix it. then on 08/23/05, less than 3 weeks later, again for no apparent reason and while sitting on the carport not running, the rear passenger window came down all by itself and would not move up or down. that window cost me another $440.51 at the dealership. please note that i am female (not that gender makes a difference), the sole driver of this car, and all windows other than the driver's window, have rarely been used. it's quite evident that the problem is due to a defect in these windows. now i am out nearly a thousand dollars to fix something that should be the responsibility of pontiac. now i'm wondering how long it'll be before the other two go out. also note that even though the 36 month warranty expired in march 2005, my car has less than 32,000 miles. out of curiosity, i have conducted an internet research to see if anyone else has experienced the same problems as i have with the window failures and have found that my case is definitely not an isolated one. quite a few others have had the same problem. this is totally unacceptable. the nhtsa needs to conduct an investigation. my loyalty to and confidence in pontiac is now somewhat compromised and i hope something is done about this situation soon. |