| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035524 | Incident Date: Aug, 10 2005 |
| Consumer's City: CAZENOVIA | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: ESCORT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 11 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Our 1999 ford escort with only 11,904 miles on the odometer (we drive a subaru forester mostly), received its annual inspection (nys law) on august 11, 2005. the inspection revealed that both rear coil springs were broken. i asked the technician how that could happen with such low mileage and so little use and both he and the service manager (they are a highly regarded, after-market, auto repair business, servicing all makes of vehicles, and have no cause for bias) said that in their experience ford escorts are notorious for having weak and defective rear coil springs and that they had replaced many over the past few years (more than any other make or model). to a lesser degree they also noted that the taurus had the same problem. before having the work done i had called the dealer (sam dell ford of liverpool, ny) and the ford consumer complaint office. neither were at all helpful, denying all knowledge of a defect with the rear coil springs. i am attaching a memo from the independent repair shop, documenting their experience with the escort. |
