Consumer Complaint Detail
FORD / EXPEDITION / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035540 | Incident Date: Aug, 09 2005 |
| Consumer's City: WHITTIER | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, air:disc:pads |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMRU15L23L | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 02 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Braking system degredation, all four brake pads and rotors need to be replaced at 27k miles. during the first week of driving the new vehicle i noticed that the braking system performed worse than the 2000 expedition i had just traded in. after explaining this to the dealer, they decided to replace all four brake pads and rotors during the first month of ownership. after a rountine maintanence at 26k miles, i was told that the brake pads had 10% life left and all four rotors needed to be replaced. the rotors were beyond specifications for turning. i returned to the dealer and they explained to me that the warranty will not cover this work and that i would have to pay for the replacement. i am afraid that i may not be able to avoid an accident due to possible total brake failure. the dealer and maker said it's a maintanence issue and i am responsible for it's replacement. i have heard of other people having the same problem with the 2003 expedition and have found several complaints on the internet with the same issue. |