Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035554 Incident Date: Aug, 02 2005
Consumer's City: WISCONSIN RAPIDS Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMNU43L9YE Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 ford excursion involved in a rear end collision - excursion rear ended another vehicle - air bags did not deploy on 8/3/05. excursion was traveling 60 mph and the other vehicle was stopped. i purchased the vehicle used from a ford dealer. i contacted ford motor company 8/9/05 to request an investigation in to why the air bags failed to deploy. the insurance is going to total out the vehicle. i would like the air bag failure to be investigated before i loose control of the vehicle by settling with the insurance company. there were no warning signs that the air bags were defective. i can provide pictures if needed.