Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035602 | Incident Date: Aug, 07 2005 |
| Consumer's City: HANSON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W4VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 15 1997 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Driving down highway at 60 mph., when the plastic intake manifold suddenly ruptured dumping out all the antifreeze. high volume of traffic, we could barely get off highway, steam coming from my car blocking vision. could have caused a major accident. car had to be towed to local garage, then towed to my home and local garage for repairs. we had to rent car to get home. mechanic said our intake manifold ruptured causing head gasket failure and possible engine failure. on 8-23-05, got class action suit papers in mail stating plastic intake manifolds could rupture causing coolant to leak and ford would reimburse people who had the problem and paid for repairs. when i got the paper i went to mechanic and told him to stop repairs to see where i stood in suit. suit did not mention gasket repair reimbursement and engine failure reimbursement. i called ford today and got the usual story that their was no recall on my car, etc. however ford did recall police cars, taxis and fleet cars with the same engine that i have. ford knew about the poorly designed plastic intake manifolds for years and did not care about customer safety. we could have died from their neglect. w |