Consumer Complaint Detail

FORD / RANGER / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035614 Incident Date: Jul, 31 2005
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:column shift
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FTYR14X4YP Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On or about 8/1/05 i parked my 2000 ford ranger xlt in my driveway and got out to open the gated parking space at my residence. vehicle jumped into reverse and backed into the street. managed to stop it but injured my knee. found pin from shifter mechanism on the floor under steering column that had fallen out of shifter. shifter would not stay in "park" afterwards but kept jumping into "neutral" and "reverse". spring tension of the shift indicator would pull it out of "park" as soon as the lever was released. shifter would go into "neutral" and "reverse" at random. had to shut off the vehicle and restart when i left car even briefly - not something drivers normally do. vehicle popped into "neutral" about 75 to 100 times and into "reverse" about 50 times. had to hold the lever in "park" to restart. about a week or so after the initial failure, i heard a loud "sproing" and a "snap" sound. shift indicator went all the way to the right in "d1" position. it never worked again. shift lever now stays weakly in "park" but pops into gear sometimes. ford dealer had no interest in problem and merely referred me to manufacturer. manufacturer referred me back to the dealer. shifter mechanism is defectively designed and not fit for its intended use. vehicle does not meet fmvss because critical shifter mechanism is defective and will fail catastrophically. gear shift ought to work without failure for the life of the vehicle. ford and its dealers do not have any measures in place to address this failure and instead try to push off corrective action, leaving the vehicle owner with a hazardous condition. this failure has probably happened to others and is being underreported because of the actions of ford and its dealers. if this defect is not corrected, it will ultimately kill somebody. nhtsa has a duty to call ford and its dealers into account and require a recall to correct the defect.