Consumer Complaint Detail

HONDA / ACCORD / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035662 Incident Date: Aug, 17 2005
Consumer's City: IRVING Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCM56825A Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a new 2005 honda accord ex-l (4 cyl) on july 31, 2005. 3 weeks into ownership, the airbag warning light came on and stayed on. the car was being driven normally at the time. we followed the owner's manual instructions and returned to the dealer for service on 8/19/2005 (bankston honda in lewisville, tx). the service department ran a computer test on the car and confirmed that the driver's side airbag was not receiving a signal, and in fact would not deploy in the event of a crash. in short, the airbag was non-functional. the dealer had the car until today, 8/24/2005. their fix was to "clear the code" and make the light go off. they claim they were unable to find the cause of the problem, and wanted to return the car to us. no parts were replaced. the light simply turned off and they consider that "fixed" i suppose. i insisted on an explanation, since this is a critical safety item. we were told by the dealer that in honda accords, the airbag's functionality can be compromised by a cell phone being in the car! if this is the case, the cars should be recalled! there's even a special power jack between the front seats for cell phones. there's no telling how many honda drivers are in danger if what the dealer told me is the case. how can a car manufacturer and dealer knowingly sell a vehicle whose primary safety feature deactivates because the owner is carrying a cell phone? we left the dealer with our car (8/24/05). about 2 miles down the road the airbag light came on again. we immediately returned to the dealer. they have the car again and are going to call "honda tech" for advice. i am thoroughly disappointed with this vehicle and am angry that we and thousands of other accord drivers could be at risk of injury/death because of a known problem that hasn't been announced by the mfg and remedied. i don't want the car anymore because i don't believe it's safe. i want my money back.