Consumer Complaint Detail

GOODYEAR / EAGLE LS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035700 Incident Date: Jul, 22 2005
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE LS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 17 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 chrysler 300m. on july 23, 2005 i was informed by the local chrysler dealership that the rack & pinion was badly rusted, and that one of the rods was completely broken! this car only had 62,000 at the time and was not used a a commuting car, and was treated very well. simply put, this should not have happened, given the age of the car and it's use. in addition, the service manager that i dealt with said that they had seen several 300m's come in with the exact same problem. i do not live in a climate where we get snow, thus no salt on the roads, and i am not near the ocean. based on this, as well as discussions with the dealership, it appears that this is a defect, one that cost me $2300, conveniently 1 month after my warranty expired. also, according to the dealership, the rusting occurred over a long period of time and would have affected tire ware. this explains why i went through 4 tires in the past year. luckily, this problem didn't cause me to get into an accident, but this potentially could end up being life threatening for someone else!