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NHTSA Complaint Number: 005035700 | Incident Date: Jul, 22 2005 |
Consumer's City: HOUSTON | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Goodyear Tire & Rubber Company |
Model Name: EAGLE LS | Model Year: 9999 |
Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 24 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 17 1999 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I have a 1999 chrysler 300m. on july 23, 2005 i was informed by the local chrysler dealership that the rack & pinion was badly rusted, and that one of the rods was completely broken! this car only had 62,000 at the time and was not used a a commuting car, and was treated very well. simply put, this should not have happened, given the age of the car and it's use. in addition, the service manager that i dealt with said that they had seen several 300m's come in with the exact same problem. i do not live in a climate where we get snow, thus no salt on the roads, and i am not near the ocean. based on this, as well as discussions with the dealership, it appears that this is a defect, one that cost me $2300, conveniently 1 month after my warranty expired. also, according to the dealership, the rusting occurred over a long period of time and would have affected tire ware. this explains why i went through 4 tires in the past year. luckily, this problem didn't cause me to get into an accident, but this potentially could end up being life threatening for someone else! |