Consumer Complaint Detail
FORD / EXPEDITION / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035722 | Incident Date: Jul, 22 2005 |
| Consumer's City: EAST NEW MARKET | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMFU16L43L | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 24 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 28 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: 2003 ford expedition. the consumer stated the rotors created a huge safety hazard . the brakes were made of hard metal, and the rotors were made of soft metal which wore them down. there were no brake problems prior to finding this defect. the vehicle has 50,000 miles on it, and was taken to dealer for regular maintenance to the brakes. the dealership refused to let the consumer take the vehicle until the rotors were replaced. they had never been turned. the rotors were replaced. the rotors were wore out below specification. this happened a month ago. the consumer contacted ford, and they contacted the dealership. a regional director was to inspect the problem. they did not contact the consumer, he called them, and they told him his claim was denied.*ak |