Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035780 Incident Date: May, 06 2005
Consumer's City: HUTCHINS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHC23U13F Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer states that 2003 chevrolet c 2500 was having a message on the instrument panel showing reduced engine power. then, the engine immediately dropped power. the speed will dramatically slow to around 15 mph. this happened 5 times currently. there have been several near misses as a result of the power reduction. the vehicle has been in the dealership 5 times for the engine power failure. the dealer replaced three times the wiring harness to the throttle position sensor, throttle body, power train control module, throttle actuator, control module, also, the ignition switch was replaced and the engine was still losing power. the manufacturer has been contacted, and the customer service department was very unwilling to help or provide the address to the regional office. the customer service representative was very rude and refused to transfer the call to his supervisor upon request of the consumer. *ak