Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005035782 | Incident Date: Aug, 22 2005 |
| Consumer's City: SUWANEE | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU67E72U | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 15 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2002 ford sport trac- vehicle has less than 40,000 miles on it. had to have brakes and rotors replaced. brakes were replaced and rotors turned first time at 21,532 miles on 01-19-04. complained several times about excessive brake dust, rotors were turned again at 26,885 on 08-27-05. on august 23, 2005 while driving, vehicle just stopped, had towed to ford dealership and was told it was the air flow valve. asked ford to fix and also change oil, service called back to say i needed new brakes and rotors needed to be turned. gave permission to fix. received another phone call shortly after saying rotors could not be turned they needed to be replaced. called ford customer service in michigan as was told that brakes were only under warranty for 12,000 miles. having had the rotors turned twice and then replaced and having less than 40,000 miles on vehicle seemed excessive. |