Consumer Complaint Detail

GM PRODUCTS / GM PRODUCTS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035819 Incident Date: Apr, 26 2005
Consumer's City: MCADOO Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: GM PRODUCTS DIV. GM CORP.
Model Name: GM PRODUCTS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NG52E0YC Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 4/27/2005 i replaced the combination switch on my 2000 grand am, because it was making a clicking noise for about 2 weeks, when the turn signal wasn`t on and i noticed some smoke coming from the steering column. a week later i received a recall notice on the switch. gm`s consumer services sent me a form to fill out for a refund. i sumitted the forms and my claim was refused because the recall was performed on 4/26/2004. i checked my records and they did replace the switch 1 year earlier. my concern is that gm was replaceing bad with bad. my service request # 1-348061917. customer relationship manager; krystal keel.