Consumer Complaint Detail

PONTIAC / GRAND AM / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005035840 Incident Date: May, 17 2005
Consumer's City: LAS VEGAS Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NF52T3YC Date added to File: May, 23 2021
Date Complaint Received: Aug, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 pontiac grand am se1 sedan ... power window regulators failed because of substandard plastic bracket that breaks and causes the motor to seize. because of this failure, i cannot roll down any of my windows. i live in the middle of the desert and like to have my windows down. the dealership quoted me $250.00 for each window plus the cost of labor and was told that it would take 2 weeks for the parts and then they would have my car for approx 3 days. i asked about a rental and they said that i would have to pay out of pocket for it if i wanted one. i have researched this and found upwards of 40 some odd complaints on different web sites pertaining to 1998-2004 models with this same issue. i have found after market parts to repair them myself and it will still cost me $400.00 because i have to replace the entire power window regulator and motor for each door. my brother has a 2001 model with the same problem. *jb