Consumer Complaint Detail

D / 14048271 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036010 Incident Date: Aug, 26 2005
Consumer's City: GREENSBORO Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: 14048271 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:carrier/rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Potential for incident. i recently purchased a 2005 pontiac montana sv6. the vehicle has rails for a luggage carrier. the manufacturer's vehicle brochure states there are accessory crossbars available. these are necessary for securing a roof top luggage container. the dealer did not have these available. i contacted gm customer service. after they gave me several web sites to look at, i found that none had the crossbars listed. a representative told me they could provide no further information and were closing my complaint as "unsatisfied." this will cause me to come up with a means to make my own method for securing my luggage carrier which may fail and allow the carrier to fall off the vehicle and cause an accident. i am sure i am not the only person who will do this so the potential for serious consequences will be increased. i feel gm should be held accountable for this situation. *jb