Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036030 Incident Date: Aug, 16 2005
Consumer's City: LAWRENCEVILLE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L8TB Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Last week, 17 aug 05, i had to replace the fuel tank on my '96 chrysler t&c [xxx] due to a fatigue crack that was spilling fuel. chrysler has refused to accept any responsibility since my vehicle is out of warranty. are there any requirements regarding the longevity and performance of plastic fuel tanks? other than the obvious safety concerns, the replacement cost exceeded $800. at the time of failure my vehicle had 180,885 original miles and has been meticulously maintained. the location of the crack (top, front, left corner) precludes any accidental impact of the undercarriage. according to the servicing dealer, hayes chrysler, lawrenceville, ga, the defective tank was destroyed per environmental requirements. please advise if there is a course of action i can take to ameliorate this problem. *jb updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)